You and Your General Practice - Patient Charter

From 1 October it is a contractual requirement for all GP practices to publish on their website a ‘Patient Charter’ called “You and Your General Practice (YYGP).

You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how patients can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB).

YYGP describes what practices and patients can expect of each other. Patients are encouraged to be on time, be prepared, and avoid wasted appointments by cancelling early. Patients can ask to be supported by general practices in a variety of ways (for example, by making reasonable adjustments).

Click on the link below to read the guide which tells you what to expect from your general practice and how you can help them so you get the vest from the NHS.

Please note that Blakewater Healthcare is Open from 8.00 am to 6.30 pm Monday to Friday

https://www.england.nhs.uk/long-read/you-and-your-general-practice-english/

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Keep up to date with what's going on at our surgery


We aim to to keep our patients updated with any relevant surgey news and also important updates from the medical field which could impact or benefit our patients

Surgery News


Sugrery updates you should know about

Flu Vaccination Guidance 2025-2026

Further Information On The Flu Vaccine

The Flu Jab

COVID 19

We are all excited to hear about the progress on a Covid vaccine and that this should improve the quality of life for all of us.

We know that you, like us, are struggling with the confines imposed upon us all due to the Covid-19 pandemic.

Everyone is trying to make the best of the situation and, as a practice, we are committed to caring for you in the best possible way whilst keeping both you and our team safe.

To keep you as informed as possible, we will update these messages frequently as we become aware of more information from NHS England:

  • Some hospitals have now received the Pfizer/BioNTech Covid vaccine and are starting to invite patients in for their vaccine.

  • Some GP practices will start to receive the Pfizer/BioNTech Covid vaccine this week and are inviting patients in for their vaccine.

  • We will let you know the specific local Covid vaccination plans as soon as we can

  • Please do not telephone us to ask when or if you are going to get a Covid Vaccine.

  • We will contact you individually if and when you are invited to have a vaccine and will keep this website updated.

  • The vaccine will be given in order of priority to those at highest risk first.

  • Please act on your invitation when it comes, and make sure you attend your appointments.

  • It is essential, if you are given a vaccine, that you return for the second part of the vaccination on the date that you are advised to.

  • Please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.

Meanwhile, we all need to keep to the advice of hand-washing, face masks and social distancing but we all look forward to the time when we will return to life as normal.

Thank you for your patience

Blakewater Healthcare

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